Legal & Compliance

Privacy Policy

Your data privacy matters to us. This policy outlines how GeniusDevs collects, uses, and protects your personal information across our website and digital software products.

Last updated: May 2026

1. Introduction

GeniusDevs ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (geniusdevs.com) or purchase and use our digital software products.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our products.

2. Information We Collect

Personal Identification Information: Name, email address, phone number, company name, billing address, and payment information when you make a purchase or request our services.

Technical Data: IP address, browser type and version, operating system, time zone, referring URLs, pages viewed, and interaction patterns collected through cookies and analytics tools.

Communications: Records of correspondence when you contact us via email, WhatsApp, Telegram, or our contact form, including project briefs and technical specifications.

Usage Data: Information about how you interact with our website, products, and services, including session duration, click paths, and feature usage patterns.

Device Information: Hardware model, unique device identifiers, and mobile network information when accessing our services from mobile devices.

3. How We Use Your Information

Service Delivery: To process transactions, deliver digital software downloads, manage software licenses, and provide technical product support.

Communication: To respond to your inquiries, provide account and order notifications, and share relevant technical updates about our products.

Product Improvement: To analyze usage patterns, debug issues, optimize performance, and develop new features for our digital software products.

Security & Compliance: To detect and prevent fraud, unauthorized access, and other security threats. To comply with applicable legal obligations and contractual requirements.

Marketing (with consent): To send newsletters, release notes, and updates about our digital software products. You may opt out at any time.

4. Data Sharing & Third Parties

Payment Processors: Purchases made directly on geniusdevs.com can be billed by Paddle.com, our payment provider and Merchant of Record, which receives the billing information necessary to process your transaction. For Manual bKash and Manual Crypto payments, you provide your transaction/wallet reference directly to our team for manual verification. We do not store complete payment card, bKash PIN, or wallet private key details.

Hosting & Infrastructure: Our services are hosted on cloud infrastructure providers (including AWS). Server logs and performance data may be processed by these providers.

Analytics Services: We use analytics tools (such as Google Analytics) to understand website usage. These services may collect anonymized usage data in accordance with their own privacy policies.

Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Storage & Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your personal information.

Data is stored on secure servers with restricted access. We regularly review our information collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.

Essential Cookies: Required for the website to function properly, including session management and security features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized usage statistics.

Preference Cookies: Remember your settings and preferences, such as theme selection (dark/light mode) and language preferences.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if you disable cookies.

7. Your Rights & Choices

Access & Portability: You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.

Correction: You may request that we correct any inaccurate or incomplete personal information.

Deletion: You may request the deletion of your personal data, subject to legal retention requirements and legitimate business interests.

Opt-Out: You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Mailing Address: House 885, Road: Hijli Dighapara, Sonapur, Bagatipara, Sonapur Bazar - 6410, Natore, Bangladesh

Effective Date: May 2026

GeniusDevs is operated by Mamunur Rashid