Back-Office Automation

Back-Office Automation

We replace the manual work that lives between your tools: orders, POs, supplier invoices, stock updates, quote requests, and follow-up. Built with n8n, Python, and LangGraph as production systems with error handling, alerting, and a documented handover, not a fragile Zapier chain that breaks silently.

workflow.pipelineLIVE
PIPELINE STATEMONITORED
01trigger.on(new_lead)
02enrich.company(sources)
03ai.draft(reply, summary)
04crm.update(record, owner)
05alert.on(failure)
Pipeline Signals
Runs succeeding99%
Manual steps removed8/wk
Failure alertingon
System AvailabilityMonitored
Global Latencyminutes
Problems We Solve

Work That Should Not Be Manual

Stores and marketplaces add a person every time order volume grows. Most of that added work is the same steps, orders, invoices, and stock updates, moved by hand between the same tools.

01

Every New Order Adds Minutes

Orders, POs, and supplier invoices arrive by email and PDF, and someone types them in. The work grows with order volume instead of with software.

02

Stock And Listings Drift

Stock, prices, and listings fall out of sync across the store and each marketplace, and the fix is a spreadsheet and an afternoon.

03

Quotes Go Cold In The Inbox

Trade and wholesale inquiries wait for someone to check products, pricing, and the buyer's history before replying. Speed is the thing that wins the order.

04

The Zapier Version Broke Silently

The chain half-worked, then failed without telling anyone, and a client noticed before the team did.

05

Data Rekeyed Between Tools

The same record gets typed into a CRM, a sheet, a billing tool, and a project board because nothing connects them.

06

No Idea What It Saves

Automation only matters if it removes real hours or wins real revenue. We scope the ones where that is measurable.

What We Build

Automations Built To Run Unattended

Pipelines with retries, error alerting, logging, and a documented handover, so the system keeps running without you watching it.

01

Stock & Listing Sync

Stock, prices, and listings kept consistent across your store and every marketplace, with mismatches flagged instead of oversold.

02

PO & Invoice Intake

Email and PDF orders and supplier invoices read, matched to your catalog, checked against your rules, and approved by a person before they post.

03

Vendor & Customer Onboarding

New marketplace vendors or trade accounts checked, documents read, records created, and a person approving before anyone goes live.

04

CRM & Tool Sync

Keep orders, customers, and products consistent across store, ERP, CRM, and sheets so one update lands everywhere.

05

Quote & Lead Follow-Up

Trade inquiries read, matched to products and the buyer's history, with a drafted reply and quote ready for a person to send.

Delivery Process

From Manual Process To Monitored Pipeline

We map the process as it runs today, automate the parts that are safe to automate, and leave the judgement calls with a person.

01

Process Mapping

We document the workflow step by step, the tools it touches, the volume, the loaded cost of doing it by hand, and where it breaks.

02

Automation Blueprint

We define triggers, the tool chain, where AI drafts or classifies, the approval points, error handling, and success metrics.

03

Build In n8n Or Code

We build the pipeline in self-hostable n8n or Python where it needs real logic, with logging and retries from the first run.

04

Failure Testing

We test the paths that go wrong: a dead API, a bad record, a rate limit, so a failure alerts the team instead of hiding.

05

Handover And Support

We hand over a diagram, the credentials list, and a runbook, then stay on for fixes and new steps as the process changes.

Technology

Automation Stack

We use self-hostable orchestration for the parts you should be able to see, and real code for the parts that need logic.

Orchestration

n8n (self-hosted)MakeZapierWebhooks

Code & Agents

PythonFastAPILangGraphNode.js

AI Steps

OpenAI APIAnthropic ClaudeEmbeddingsSmall Models

Data & Delivery

PostgreSQLRedisGoogle WorkspaceCRM & Ads APIs
Use Cases

Automations That Pay For Themselves

Common pipelines for ecommerce stores, marketplaces, and wholesale teams.

01

Emailed PO To Store Order

A buyer emails a PDF purchase order. The pipeline reads every line, matches SKUs to your catalog, checks price and stock, and creates the order after a person approves.

OrdersPDFCatalogApproval
02

Supplier Invoice To Ledger

Supplier invoices read from email, matched to the purchase order, unusual amounts flagged, and posted after finance review with a full audit log.

InvoicesPO MatchReviewAudit
03

Trade Quote Follow-Up

A wholesale inquiry is matched to products, tier pricing, and the buyer's history, a quote is drafted, and a person sends it with a follow-up scheduled.

QuotesWholesalePricingCRM

What It Costs

Production Readiness Audit$990
Fixed-price sprintsFrom $3,500
Care PlanFrom $500/mo per system
Engineering partnershipFrom $1,500/mo

Credited in full to any sprint booked within 30 days.

Compare engagement models

Have a Custom Project?

Let's discuss how we can engineer a bespoke platform, multi-vendor marketplace, or AI system tailored for your business.